• Greet guests at their marina on Tortola and provide ferry service (on schedule) to our private jetty on Cooper Island on the CIBC boat
• Transport guests' luggage and supplies from the Jetty to the house on arrival
• Show guests around the property and review information regarding the property infrastructure and amenities
• Provide clean sheets and towels on arrival
• Optional provisioning with advance notice (Cost of groceries +25%)
• Guests may eat lunch or dinner at at the Beach Club (Restaurant reservation required for dinner)
• Provide additional drinking water (Additional charge applies)
• Handle property maintenance and repair issues
• Arrange activities such as boats, day sails, windsurfers, scuba diving and snorkeling, etc with advanced warning.  Specific activity charges paid to vendors apply.
• Garbage pickup at end of stay
• Transport guests' luggage from the house to the Jetty on departure
• Provide return ferry (on schedule) from our private jetty to their marina on Tortola

The Cooper Island Beach Club will open an account for you on arrival to which they will charge any expenses you incur. These may include meals at the restaurant, groceries, water, fuel, etc. Please be sure to settle this account THE NIGHT BEFORE YOUR DEPARTURE. CIBC accepts Cash, Travelers Checks, Visa and Mastercard. Credit cards incur a 5% surcharge. They do not accept American Express or Personal Checks.  Gratuities are not included in our rates.  We encourage guests, to tip CIBC according to their service.  A 10% gratuity is "standard" for good service at hotels throughout the British Virgin Islands.  Any tips for service should be paid directly to the Cooper Island Beach Club.